FAQ
Answers, simply.
How long does shipping take?
We ship next business day. UK delivery is 1–2 working days, EU 3–5, US 4–7. Tracking is emailed automatically.
What's your return policy?
Unopened devices can be returned within 30 days for a full refund. Opened devices: contact support within 14 days.
Is there a warranty?
Yes — every Signal device ships with a 1-year manufacturer warranty covering hardware defects.
Will my SIM card work?
Signal phones are fully unlocked and work with all major UK, EU, US, IL and CA carriers. Just drop in your SIM.
How long are updates supported?
We commit to multi-year security and feature updates on every device, with no subscription required.
What makes Signal kosher-certified?
Signal is Lema'aseh Certified. The device ships without a web browser, app store, or social media — only the curated apps we publish.